Monday, January 24, 2011

How to spend $1,000 on your Verizon iPhone without even trying

Verizon customers will be able to switch to an iPhone 4, but it might get costly. Verizon customers will be able to switch to an iPhone 4, but it might get costly.The costs of switching to an iPhone on Verizon could add up
Recent Verizon phone buyers would get a $200 rebate, but could lose the iPhone discount
Early-termination fees, new data plans could also pile onEditor's note: Amy Gahran writes about mobile tech for CNN.com. She is a San Francisco Bay Area writer and media consultant whose blog, Contentious.com, explores how people communicate in the online age.

(CNN) -- Now that Verizon is about to start selling the iPhone 4, there's a lot of buyer's remorse in the air.

Over the recent holiday season, many people purchased Android, BlackBerry, and other smartphone models from Verizon.

In an apparent attempt to ease (or perhaps capitalize on) customer grousing, Verizon is offering to reduce the cost of switching to its iPhone 4. On Tuesday, Boy Genius Report noted that Verizon's iPhone 4 FAQ page now includes this item:

Q: I just purchased a new smartphone during the holiday season, but if I knew that iPhone 4 was going to be available soon I would have waited. What are my options now?

A: Current Verizon customers who purchased and activated new smartphones, feature phones or certified pre-owned phones between Nov. 26, 2010, and Jan. 10 2011, are eligible to receive up to a $200 Visa debit card when they purchase an iPhone 4 at full retail price by Feb. 28, 2011 and return their existing phone. Note: This offer is only available on consumer accounts with five lines or less, who are purchasing iPhone 4 through Verizon Wireless retail stores, telesales, or through verizonwireless.com.

So, what's the "full retail price?" According to Verizon Wireless, iPhone 4 prices start at $200 for the 16GB model. But that's the subsidized promotional price that comes with a new two-year contract.

Farther down in the FAQ, they note that the "iPhone 4 will also be available for purchase at full retail price: $649.99 for the 16GB model, and $749.99 for the 32GB model."

That's a pretty steep price tag. I doubt many customers would think getting a $200 rebate would sufficiently offset that expense.

But for any smartphone, the cost for the device is only the beginning. Data plan costs -- and their associated terms, limitations, and extra fees -- constitute most of what users pay over the life of the phone.

So far, Verizon has not revealed prices and terms for data plans for its iPhone 4. If some of the carrier's existing plans for other smartphones are applied to the iPhone 4, then it's likely that customers already on those plans would just be able to swap their phones.

However, if you'd need to switch to a new plan in order to use the iPhone 4, it's unclear whether early termination fees would apply. These can run as high as several hundred dollars, especially for recently purchased phones.

Verizon's advanced devices page notes that its early termination fees can run up to $350. Generally, early termination fees are higher the sooner after purchase that you cancel a contract -- which would be the case for Verizon smartphones purchased over the period covered by this rebate.

You could sell your current Verizon smartphone on eBay or Craigslist, and probably get more than $200 for it. But you'd still be stuck with your existing Verizon contract, which you may or may not be able to use with a Verizon iPhone4. And Verizon's $200 trade-in rebate requires that you return your old phone. So unless you sell your current phone for well over $200, this probably wouldn't be a good deal.

So here's the bottom line:

Say you bought a Motorola Droid Pro from Verizon on Dec. 24, 2010. You paid $180 for this device after a $100 mail-in rebate (which means that right now you're probably still waiting to receive that rebate debit card, even if you remembered to file the paperwork promptly).

But you really, really want a Verizon iPhone 4. So you select a package of talk, text, and data service that, with fees and taxes, ends up costing about $110 per month for 24 months.

When Verizon's iPhone 4 comes out, you swap in your phone and wait to get your $200 rebate card. In the meantime you're $650 out of pocket on the new phone.

If you're lucky, the iPhone 4 plan will cost no more than your current plan. But if you have to cancel your old contract and get a new one, you might have to pay another $350 for early termination.

So that's $930 in total device costs, minus $300 in total rebates due, for $630 in net device costs. Plus a possible ETF penalty of $350. That brings the total potential iPhone 4 swap cost to $980. And meanwhile, you're paying $110 per month or so for service. (The economics could be better for Verizon customers with family plans.)

Bottom line is: that $200 rebate probably won't really make this switch cheap, or even affordable, for most Verizon customers. Some people will still do it, of course -- and the phone-swap rebate might be enough to nudge some people over the edge into iPhone territory.

But I'm sure they'll still grouse about it.

The opinions expressed in this post are solely those of Amy Gahran. Thanks to Lisa Williams of Placeblogger for suggesting this headline.


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Sunday, January 23, 2011

How to Update a Camera's Firmware

Much of your digital camera, including its sensor, LCD screen, lens, buffer, and autofocus, is controlled by microprocessors running firmware. Firmware is essentially the operating system of a digital camera, whether it's a point-and-shoot or a DSLR. And just as a trip to Software Update can give you downloads that fix OS or software glitches and add functionality, some camera manufacturers polish the user experience after a camera has been released with firmware updates.

Firmware updates are not always necessary. If you find an update for your camera, but it doesn't have any bug fixes and the added features don't apply to you (such as a new language you don't speak), you may want to skip the upgrade altogether. But more often these updates fix bugs or add cool new features and improvements. For example, the latest Sony NEX 5 firmware update makes major updates to the user interface, allows the softkey function to be customized for quick settings access in creative exposure modes, gives the camera 3D Sweep Panorama abilities, and adds autofocus support for fourteen Sony SSM and SAM lenses.

Step 1: Set an update schedule

It is a good practice to check for updates right after buying a new camera, and then check again three or four times a year. Unfortunately, camera manufacturers don't usually put resources into developing firmware for older models, so once your camera is two generations old you can check less frequently. But don't give up completely--the Canon Rebel XS, a 2008 beginner's DSLR model that has seen 7 Canon DLSR brothers released since, received a firmware update as recently as October 2010.

Step 2: Find the Firmware Page for Your Camera

Though many point-and-shoot and DSLR cameras allow firmware updates, not all cameras display the current version in the same place. Generally, the information is buried in the settings menu, the last option among the date setting and LCD brightness. Instructions for finding the firmware version number for individual camera models can be found in the manufacturer's update instructions.

Step 3: Find the firmware page for your camera

Once you have this information, the next step is to check the camera manufacturer's support and downloads site. Browse or do a keyword search for the camera model, and the download links and install instructions should be simple to find. To help you find the latest firmware versions for your model, we've compiled a list of the download pages for 12 major camera brands. Firmware updates are sometimes located in Drivers, Downloads, or Software sections.

Canon

Nikon

Olympus (Download the Olympus Digital Camera Updater application)

Sony

Panasonic (Or go to this one-page index of Panasonic firmware updates)

Kodak

Pentax

Casio

FujiFilm

Samsung

Leica

Sigma

Step 4: Read directions and take precautions

It is extremely important to read the exact update directions for your camera carefully, as the process varies from camera to camera, is usually permanent, and if something goes wrong it cannot be easily fixed. This shouldn't discourage camera owners from updating their cameras, as the process is safe when directions are followed to the letter.

To ensure that everything goes as smoothly as possible there are a couple common safety measures you can take: Always make sure to have fresh batteries in the camera and do not turn it off during the update--if this power-hungry process is interrupted, the dead batteries could equal a dead camera that will need to be serviced. And make sure you use the recommended equipment such as specific memory cards or particular brands of USB cords.

Step 5: Install the firmware

Some manufacturers make the firmware update process really simple. For example, Olympus owners can download the Olympus Digital Camera Updater application, which will automatically check a connected camera for outdated firmware and walk the user step-by-step through the update.

For most brands, however, you have to do a bit more work. The exact process varies depending on your camera brand and model, and each manufacturer provides detailed instructions on their site explaining exactly what to do when you locate an update for your camera.

The typical update process goes something like this: A compressed file or installation application that contains the firmware update (or updates, if it comes in two parts) specific to your camera is download to your computer. After downloading, the firmware can be dropped onto the top level of a blank, freshly formatted memory card. Next, eject the card from card reader, insert it into the camera, and follow the directions for initiating the update from the camera's menu.

With some brands the camera can be plugged in with a USB cord and the firmware updated directly from your computer. The camera companies that provide an updater application use this method.

If you are not comfortable updating your own firmware, or if something goes wrong during the update process, take the camera to an authorized dealer or contact customer service for your brand.

Macworld
For more Macintosh computing news, visit Macworld. Story copyright © 2010 Mac Publishing LLC. All rights reserved.


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